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In Self Service HR Unable To Use Change Manager Function, After "Change Manager: Perform Action" Page No Option to Continue (Doc ID 2389918.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP9 version, Assignment,Term,Pay,ChgMgr,LOA

ACTUAL BEHAVIOR
---------------
In SSHR (Self Service Human Resources) application when attempting to use Change Manager function to change managers,
It goes to "Change Manager: People in Hierarchy" page. When click on action icon / button ,
move on "Change Manager: Perform Action" page and no option to continue.

EXPECTED BEHAVIOR
-----------------------
User should be able to use Change Manager function in SSHR application.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in application
2. Select Manager Self-Service responsibility
3. Select Chane Manager function
4. On "Change Manager: People in Hierarchy" page select an employee and click on action icon
5. Move on "Change Manager: Perform Action" page and no option to continue.



Changes

 

Cause

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