Incorrect Flex Credits When Processing Salary Change Life Event

(Doc ID 2389959.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP10 version, General Setup / Configuration

When processing Salary Change life event, Flex Credits are updated with incorrect amounts.

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

1. Navigate to US Super HRMS Manager
2. Navigate to : People > Benefits Service Center and query an employee
3. Navigate to the Process Life Events form and process the Salary Change life event
4. Navigate to the View Enrollment Results form and check Flex Credits rate


Cause

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