Update Quality Results Form And/Or Quality Workbench Freezes When Updating Quality Results
Last updated on APRIL 24, 2018
Applies to:
Oracle Quality - Version 12.1.3 to 12.2.7 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version,
ACTUAL BEHAVIOR
When entering or updating data in a child plan, the form or Quality Workbench freezes
EXPECTED BEHAVIOR
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Quality Data Entry/update should proceed without problem
STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility = Quality (QA)
2. Navigation = Results-> Entry-> Update Quality Results (or thew Quality Workbench)
3. Query an Org/Plan
4. Select line to enter a child plan result FKW_FORM_INSP_LAB_101 and press enter
5. Enter some data, press "OK", and the form locks
Changes
You customized the EDR: E-records and E-signatures profile setup
Cause
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