UPK: Error The Microsoft.ACE.OLEDB.15.0 provider is not registered on the local machine

(Doc ID 2390283.1)

Last updated on APRIL 24, 2018

Applies to:

User Productivity Kit - Version 12.1.0.4 to 12.1.0.4 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT

KCenter 12.1.0.4

User Import Utility 12.1.0.4

Office 2013

 

PROBLEM DESCRIPTION

When trying to import users to KCenter, using the KCenter User Import Utility, an error message is received:

Knowledge Center User Import Utility
Invalid file selected!
The 'Microsoft.ACE.OLEDB.15.0' provider is not registered on the local machine.

 

Changes

 

Cause

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