Process Bulk Enrollments Concurrent Request Ends With Misleading Status

(Doc ID 2390536.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Learning Management - Version 12.2 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Enrollment Admin

OLM Process Bulk Enrollments concurrent request ends with misleading status

When running the OLM Process Bulk Enrollments concurrent request,  always completes with status of "Normal", even when the log file shows that some or all of the enrollments have failed.

This is misleading to OLM Admins.


Customer believes that if the log file shows errors, the completion status should be "Warning" or "Error".



ERROR
-----------------------
Example:

File Name or Source
-------------------------
OTBLKENR_Process_Bulk_Enrollments_log_file.txt

Description
--------------
OTBLKENR_Process_Bulk_Enrollments_log_file.txt

Relevant Information Collection
---------------------------------------

+---------------------------------------------------------------------------+
Learning Management: Version : 12.2

Copyright (c) 1998, 2013, Oracle and/or its affiliates. All rights reserved.

OTBLKENR: Process Bulk Enrollments
+---------------------------------------------------------------------------+

Current system time is 14-MAR-2018 13:06:17

+---------------------------------------------------------------------------+

**Starts**14-MAR-2018 13:06:17
**Ends**14-MAR-2018 13:06:39
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Executing Bulk Enrollment for the Class - SETT SE001AVN Initial Qualifiying Course 1720(copy)
Learner Name - XXXXXXXX, XXXX X X
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXXXX XXXXXXXXX (Xxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXXX, XXXX
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXXXX (Xxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXX, XXXX XXXXXX
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXXX XXXXXXXX
Enrollment Status - Provisional Enrolment
Learner Name - XXXXX, XXXX XXXXX XXXX
Enrollment Status - Provisional Enrolment
Learner Name - XXXXX, XXXXXXX XXXXXX XXXXXXXX
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXXX, XXXXXX XXXXXX XXXXX (Xxxxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXXXXXX, XXXXXXX XXX
ERROR - This learner must exist at:

a) The session date of the enrollment

and

b) The start date of the class.
Learner Name - XXXX, XXXXXXX XXXXXX (Xxxxxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXX, XXXXXX XXXXX (Xxxxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXXXXX XXXXXX (Xxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXXXX (Xxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXXX XXXXXXXXX
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXXX, XXXXXXXXX XXXXXXXX (Xxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXX, XXXXX XXXXXX (Xxxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXXXXX, XXXX XXXXXXXXX (Xxxx)
Enrollment Status - Provisional Enrolment
Learner Name - XXXX, XXXXXX
ERROR - This learner must exist at:

a) The session date of the enrollment

and

b) The start date of the class.
Learner Name - XXXXXXXX, XXXX
ERROR - This learner must exist at:

a) The session date of the enrollment

and

b) The start date of the class.
Learner Name - XXXXXX, XXXX XXXX
ERROR - This learner must exist at:

a) The session date of the enrollment

and

b) The start date of the class.
Learner Name - XXXXXXXXX, XXXXXX XXXXXXX
ERROR - This learner must exist at:

a) The session date of the enrollment

and

b) The start date of the class.
Requestor Name XXXXX, XXXXXXX (XXX)
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+


+---------------------------------------------------------------------------+
No completion options were requested.

Output file size:
0
Deleting empty output file.

+---------------------------------------------------------------------------+
Concurrent request completed successfully
Current system time is 14-MAR-2018 13:06:39

+---------------------------------------------------------------------------+







STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Run concurrent program: _Process_Bulk_Enrollments




Changes

 

Cause

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