MFS MP User Is Unable To View Any Subinventories Assigned To Them

(Doc ID 2390594.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6  MFS Multi Platform

ACTUAL BEHAVIOR
---------------
A Mobile Field Service user is assigned multiple sub-inventories.  When the user logs into MFS, they are unable to view any subinventory.


EXPECTED BEHAVIOR
-----------------------
Users should be able to view all of the subinventories assigned to them in the 'Trunk' screen.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign the resource subinventories in the Resource addresses and subinventories form
2. Login to MFS
3. Navigate to the 'Trunk' screen.    No subinventories are available.

Cause

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