India Tax Details Menu is grayed out for AP transaction
(Doc ID 2390866.1)
Last updated on AUGUST 27, 2019
Applies to:
Oracle Financials for India - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, GST
When user is trying to open India Tax Details Menu for an AP transaction observed that India Tax Details Menu is grayed out
STEPS
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The issue can be reproduced at will with the following steps:
1. Payables Responsibility > Invoice > Entry > Query Invoice
2. Navigate to Tools > India Tax Details, we can see that menu is grayed out
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot enter GST Taxes and cannot create the Invoice which leads to late payment.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |