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E-Business Suite R12 : Error " DB Connection Could Not Be Established. Either The Db Is Down Or The APPS Credentials Supplied Are Wrong " While Starting Concurrent Managers Using adcmctl.sh Script (Doc ID 2390940.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Applications DBA - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle Application Object Library - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On EBS 12.1.3 version, AD UTILITIES


We are unable to start adcmctl.sh in R12 DEV application.We are getting below error while starting adcmctl and apps account is getting locked.

We tried to reset applsys password using FNDCPASS but we unable to reset it.


ERROR
-----------------------
Database connection could not be established. Either the database is down or the APPS credentials supplied are wrong

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From putty, run the command $adcmctl.sh start apps/****
2. And the issue is observed.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot carry out their normal operations as per their business needs.

Changes

 NA

Cause

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