Sales Order Service Line Linked to Top PTO Item did not Invoice

(Doc ID 2390949.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


The system allows the service lines to be linked but it does not invoice and both are standard functionality.
It should not allow to link or when its linked it should invoice.

How do we prevent this from happening ?
We only want the service lines to be linked to the shippable component in the ATO/PTO.


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