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Charged Units Remain Zero On EAM Work Order After Applying Charges (Doc ID 2391085.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to increase or decrease in resource charge using 'Charge Time' function, the following error occurs.

ERROR

"Work Order, Operation, Resource Code and quantity are mandatory for charging a resource....'


STEPS

The issue can be reproduced at will with the following steps:
1. Work Order created using standard Oracle Form and with ‘Released’ status
  Responsibility = Enterprise Asset Management (EAM)
  Navigation = Work Orders-> Work Orders
  Create Org/Work Order one operation, operation 10
 
2. As a business practice – RESOURCES are added using CHARGE TIME function as there are
many resources to be charged.
  Responsibility = Maintenance Super User
  Query Org/Work Order, alter the resource charge
 

Changes

 

Cause

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