My Oracle Support Banner

"View Deliverable Status" In Contracts Page Displays Incorrect User (Doc ID 2391097.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Sales Contracts - Version 12.1.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1.0 version, Contract Terms Authoring

ACTUAL BEHAVIOR
---------------
"View Deliverable Status" in contracts page displays incorrect user


Steps to reproduce:
1) Search and navigate to Contracts page
2) Navigate to Deliverables tab
3) Click 'View Deliverable Status' button
4) DOES NOT consider employee end date.
5) the assignee been displayed is incorrect


 

EXPECTED BEHAVIOR
-----------------------
start and end dates of user record to be considered

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Search and navigate to Contracts page
2) Navigate to Deliverables tab
3) Click 'View Deliverable Status' button
4) This page displays the assignee of the deliverables
5) In our production system, the assignee been displayed is incorrect

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the correct assignee is not displayed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.