My Oracle Support Banner

Service HTML: Need Option To Render All Contents And Details For Notes Automatically (Doc ID 2391263.1)

Last updated on MARCH 07, 2019

Applies to:

Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Service HTML: Need option to render all contents and details for Notes automatically.

Steps:

(R) Customer Support Specialist
(N) Agent Dashboard

 - Query SR
 - Navigate to the Notes section.

In the Notes section, need to view all Notes details when selecting 'Details' format

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.