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Concurrent Processing : In Submit Request Form, After Configuring The Notify Option Not Receiving Any Mail For The Program Status (Doc ID 2391451.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Concurrent Processing - Version to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.


On EBS 12.1.3 version, Other Issues

After configuring the email notification, the mails are not being sent / received.

Upon completion of the program, the request status has to be sent via mail based on the NOTIFY setup configured.

The issue can be reproduced at will with the following steps:
1. Navigate to submit request form
2. Query and select the concurrent program.
3. Submit the request and the issue is observed.

The issue has the following business impact:
Due to this issue, users cannot carry out their normal operations as per their business needs.




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