UPK: System.Data.OracleClient.OracleException: ORA-12170: TNS:Connect timeout occurred

(Doc ID 2391524.1)

Last updated on APRIL 26, 2018

Applies to:

User Productivity Kit - Version 3.6.1 and later
Information in this document applies to any platform.

Symptoms

On : 3.6.1 version, Client when connecting to the existing Library, all users receive:

ERROR
-----------------------
The password you have entered is invalid. Retype the correct password for this user name.


When launching the UPK client directly on the UPK web server,  the Administration menu is unavailable.  When trying to add a new profile, results in:

ERROR
-----------------------

There is a problem with the server configuration. See your system administrator with the following information.
Microsoft.Web.Services3.Security.SecurityFault: The security token could not be authenticated or authorized --- > System.Data.OracleClient.OracleException: ORA-12170: TNS:Connect timeout occurred

Changes

 

Cause

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