View Requests Form shows incorrect request number (Doc ID 2391861.1)

Last updated on OCTOBER 05, 2023

Applies to:

Symptoms

On : 12.2.6 version, SRS Form (FNDRSRUN)

ACTUAL BEHAVIOR
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When we have a Request set and a single request side by side. If you View Details on a request set and then close with the 'x' then do diagnostics for a single request You see the results for the first step of the request set (it will show you whatever line you had the cursor on), If you close this, it will go back to View Details for the request. if you close with the Close button,  there is no issue.


EXPECTED BEHAVIOR
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Diagnostics window should show the correct Request ID.

STEPS
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- Log into applications and use sysadmin responsibility and submit

  1 Any Request set which has multiple requests
  2 "Active Users" Request

- Once requests are submitted, Click on find
- Now Navigate to Report Set 
- Click on "View Details"
- Details window is open, navigate between the two requests using mouse
- Now close form using "x"
- Now in the main window where all requests are listed, navigate to
"Automatic Receipts Creation Program (API)" and click on "Diagnostics" button

You will observe that this window shows incorrect request number

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, productivity of users is impacted

Changes

Cause

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