Performance Issue On BENAUTHE - Benefits Service Center Form
(Doc ID 2392059.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.
On : 12.1.3 HRMS Rup 10, Performance Issues
While using the Benefits Service Center form to search employees, experiencing performance issue.
Forms should not take that long to process.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Sign in with US Super HRMS Responsibility
2. Click on People > Benefit Service Center form
3. Query any employee, hit on find
- Takes more than 30 seconds to 60 seconds.
4. Also experiencing issues when closing the search form.
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