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Could Not Pick Drop If 'Ignore for Planning' Checked in Delivery (Doc ID 2392078.1)

Last updated on APRIL 27, 2018

Applies to:

Oracle Shipping Execution - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Unable to complete pick drop if "Ignore for Planning" option is checked on the delivery. When attempting to complete the pick drop process, the following error message appears.

ERROR
-----------------------
Pick Drop failed: Error in Txn Manager
Failed to Pack/Unpack item
An error occurred while trying to assign or unassign delivery details from a container.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to mobile
2. Navigate to Tasks > Manual Tasks > Manual Drop


Cause

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