EGO Spread Sheet Completes With Error Even Though Update is Successful

(Doc ID 2392180.1)

Last updated on MAY 03, 2018

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On trying to update a specific User Defined Attribute (shelf life days) the concurrent request EGO Spreadsheet Java Concurrent Program Completed With Error

but the UDA was updated successfully both in Master and Child Org

EXPECTED BEHAVIOR

The concurrent request should not complete in error , when all records get updated successfully

STEPS
1.Navigate >Development Manager > Item Catalog >Item Advance Search >Enter ICC >Search

2.Export  items
3.Update the UDA shelf life days for the items using Webadi
4.Upload to Oracle , the XLS displays success
5.The EGO Spreadsheet Java concurrent request completes in error .

BUSINESS IMPACT
The number of records that get updated on a daily basis is very huge and users panic once the request completes in error.
The next process comes to halt .

Cause

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