27660074 Work Order Is In Pending Release Status When It Is Rejected By Manager
(Doc ID 2392548.1)
Last updated on MARCH 11, 2019
Applies to:Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.
On : 12.2.5 version, Work Execution
Maintenance Officer releases the WO. The approver asks the MO to change some details in WO. MO changes the WO to unreleased status , do the changes desired. converts to released status and submits for approval. Once the approver approves , Workflow fails with the error mentioned.
Message: The status change for the work order with WIP entity id has failed.
The issue can be reproduced at will with the following steps:
- Raise Work Order with Material requirement
- Release the Work Order
- Release Approved by approver
- Purchase Requisition is created and approved
- Cancel the Purchase requisition
- Unrelease the Work Order
- Release the Work Order again
- Release approved by approver
- Workflow land in error
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