27660074 Work Order Is In Pending Release Status When It Is Rejected By Manager

(Doc ID 2392548.1)

Last updated on APRIL 28, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Work Execution

Maintenance Officer releases the WO. The approver asks the MO to change some details in WO. MO changes the WO to unreleased status , do the changes desired. converts to released status and submits for approval. Once the approver approves , Workflow fails with the error mentioned.

ERROR
-----------------------
Message: The status change for the work order with WIP entity id  has failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Raise Work Order with Material requirement
- Release the Work Order
- Release Approved by approver
- Purchase Requisition is created and approved
- Cancel the Purchase requisition
- Unrelease the Work Order
- Release the Work Order again
- Release approved by approver
- Workflow land in error

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms