Customer Form: Error Creating New Account, Site, or Site Use. "Value for orig_system_reference must be unique"

(Doc ID 2392823.1)

Last updated on MAY 03, 2018

Applies to:

Oracle Receivables - Version 12 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

Getting error message when creating new accounts, sites or site uses.

ERROR
--------

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms