Benefits ACA Archive Process(Thread) Completes With ORACLE Error 20001 in FDPSTP
(Doc ID 2392864.1)
Last updated on MAY 07, 2018
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.
On : 12.2 HRMS RUP10 version, Affordable Care Act
Benefits ACA Archive Process(Thread) Completes in Error Status for one GRE
Cause: FDPSTP failed due to ORA-20001:
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_ACA_PERSON", line 6900
ORA-06512: at line 1
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Run Benefits ACA Archive Process for one GRE
- Customer has more than one GRE and archive is run for each.
2. Archive errors with FDPSTP failed due to ORA-20001
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!