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Benefits ACA Archive Process(Thread) Completes With ORACLE Error 20001 in FDPSTP (Doc ID 2392864.1)

Last updated on MAY 07, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2 HRMS RUP10 version, Affordable Care Act

Benefits ACA Archive Process(Thread) Completes in Error Status for one GRE


Error:
Cause: FDPSTP failed due to ORA-20001:
ORA-06512: at "APPS.FND_MESSAGE", line 509
ORA-06512: at "APPS.BEN_ACA_PERSON", line 6900
ORA-06512: at line 1


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Run Benefits ACA Archive Process for one GRE
     - Customer has more than one GRE and archive is run for each.
2. Archive errors with FDPSTP failed due to ORA-20001


Changes

 

Cause

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