Maintain Designee Eligibility Not End Dating Coverage As Per Life Event Variance (Doc ID 2392906.1)

Last updated on MAY 07, 2018

Applies to:

Symptoms

On : 12.1.3 version, Advanced Benefits

Actual Behavior:
OAB:Maintain Designee Eligibility not end dating coverage at "As of Event Date"

Dependents who are aging-out are ending coverage as of end of month instead of as of event date.
  - We have variance set up on the Dependent Change of Life Event form for the Dependent Ages Out life event.

Expected Behavior:
Expect that coverage end date would occur on the event date as per the setup.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Program level - have Dependent coverage end date set to end of month
  - Navigate within this form to Dependent Ages Out Life Event button
  - Have Dependent Age Out life event setup with Event Date specified for Coverage End Date

2. With participant whose child ages out on March 12th, 2018
  - Run Maintain Designee Elig process
  - Then run Participation Process: Life Event (for person Only)
  - Then run Close Life Event process

3. When viewing Enrollment Results - see that the coverage end date is set to end of month instead of event date.
  - NOTE that the Dependent Ages Out life event is triggering appropriately as of event date.

4. This only happens when using the Maintain Designee Eligibility Process
  - When using the forms and running the Dependent Ages Out life event manually - the end date is fine.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.