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Performance Issue When Trying to Process the Unrestricted Life Event (Doc ID 2392985.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

Performance issue when trying to process Unrestricted life event.

Steps to reproduce:

The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Total Comp Enrollment > Benefits Enrollment > Non-Flex Program and query a person.
3. Click the Continue button to process the Unrestricted.
The system takes a very long time to process Unrestricted life event.

Cause

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