Punchout Req Uses INV Item From Approved Supplier List And Then Errors In PO Approval Workflow

(Doc ID 2393321.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Punchout Approval

Punchout item added to requisition and created to PO causes the PO approval worklow
to error out with Document Manager Failed error

ERROR
Document Manager Failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Select an item from supplier punch out.
  2. Checkout and submit item for approval.
  3. Approve PO
  4. PO approval gets stuck with error - Document Manager Failed.

Cause

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