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Mobile Field Service Wireless :"Unexpected Error. Reason: Assigned Parts Touch UI : Setup Issue - Default defective subinventory is not set for the resource " (Doc ID 2393401.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Wireless/WAP


When using Field Service Wireless some users are getting the following error message upon clicking debrief menu

 
ERROR
-----------------------
Unexpected Error. Reason: : Assigned Parts Touch UI : Setup Issue - Default defective subinventory is not set for the resource


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Mobile Field Service Wireless
2. Open any existing Task
3. Choose Debrief

Observe the above error


Cause

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In this Document
Symptoms
Cause
Solution
References


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