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Unable to Update Work Order Status To 'Reviewed' Due to Invalid Task Id (Doc ID 2393467.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to change work order status from Released to Reviewed, the following error occurs.


Cannot update work order. 1. The entity with header id (xxxxx) generated the following error(s). 2. Task Id (zzzzz) is invalid.


The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Work Orders form.
3. Query work order with Status = Released.
4. Change status from Released to Reviewed.
5. Receive the above error.


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