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Unable to Update Work Order Status To 'Reviewed' Due to Invalid Task Id (Doc ID 2393467.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to change work order status from Released to Reviewed, the following error occurs.


ERROR

Cannot update work order. 1. The entity with header id (xxxxx) generated the following error(s). 2. Task Id (zzzzz) is invalid.


STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility: Enterprise Asset Management.
2. Go to Work Orders form.
3. Query work order with Status = Released.
4. Change status from Released to Reviewed.
5. Receive the above error.


Cause

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