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Backing out and Reprocessing any Life Event Which Uses 'Current Keep Only' Code Does not Recreate all the Enrollments (Doc ID 2393470.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP10 and later
Information in this document applies to any platform.

Symptoms

Backing out and reprocessing any life event which uses 'Current Keep Only' code does not recreate all the enrollments

 

Steps to reproduce:

 

1. Navigate to US Super HRMS Manager.

2. Navigate to Process Life Events form and process the Salary Change life event which uses 'Current Keep Only' code.

3. Verify that the enrollments are automatically assigned in the Life Event Calculation Processing Summary window.

4. Back out the Salary Change life event to Unprocessed status and process it again.

   Life Event goes directly to Processed state but enrollments are not automatically assigned

Changes

 

Cause

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