Performance Issue:: Change Manager Function:: HR_CHG_COST_LOC_MGR_JSP_PRC Function Is Taking A Lot Of Time When You Click The Action Button in Self Service.

(Doc ID 2393775.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Self-Service Human Resources - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version Patched at R12.HR_PF.C.Delta.6, Change Manager

ACTUAL BEHAVIOR
---------------
Severe Performance issue while clicking on Actions Button for an employee in the hierarchy.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manager Self Service >
2. Change Manager,Cost Center, Location >
3. Click Actions Button in the People Hierarchy >

Performance Issues Occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this functionality in Self Service to Change the Location/Cost Center/Manager.

Work Around
------------------
Use Core HR.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms