R12: CE: Autoreconciliation For Zero Payments In Foreign Currency Is Failing With Error: AP_DEBUG
(Doc ID 2394357.1)
Last updated on FEBRUARY 13, 2020
Applies to:
Oracle Cash Management - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Reconciliation and Clearing
AutoReconciliation request completed with the following error message AP_DEBUG and the FND log display the below error:
ERROR -----------------------
fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log "APP-SQLAP-10000: ORA-01476: divisor is equal to zero occurred in CE_AUTO_BANK_CLEAR1.reconcile_trx AP_RECONCILIATION_PKG.RECON_PAYMENT_CLEARING with parameters (&PARAMETERS)while performing the following operation: checkrun is null, inside " fnd.plsql.APP_EXCEPTION.RAISE_EXCEPTION.dict_auto_log "APP-SQLAP-10000: ORA-01476: divisor is equal to zero occurred in CE_AUTO_BANK_CLEAR1.reconcile_trx AP_RECONCILIATION_PKG.RECON_PAYMENT_CLEARING with parameters (&PARAMETERS)
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Add a bank statement line amount 0 2. Run Autoreconciliation, but the zero payments in foreign currency aren't get reconcile 3. The request is completed with the following Error message: AP_DEBUG
BUSINESS IMPACT ----------------------- The issue has the following business impact: Due to this issue, users cannot autoreconcile zero payments in foreign currency.
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!