My Oracle Support Banner

FRM-40735 Exception Raised When Trying to Terminate a Service Contract Subline (Doc ID 2394579.1)

Last updated on AUGUST 26, 2022

Applies to:

Oracle Service Contracts - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to terminate a Service Contract subline, the following error occurs.

Error
FRM-40735: WHEN-BUTTON-PRESSED trigger raised unhandled exception.

Steps
1) Open a Service Contract and navigate: Lines > Pricing/Products and select the Subline to be terminated.
2) Select Tools > Terminate Subline from the menu.
3) Enter the Termination Date and Reason and click the Review button.
4) Press the Terminate button.
5) Receive the indicated error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.