Getting Error Drilling down on Product Configuration First Level Components NullPointerException

(Doc ID 2394950.1)

Last updated on MAY 04, 2018

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Catalog items

Clicking on first level components on the configuration tab of an item results in error

Error:
Exception Details.
 oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)
at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)

Steps:
The issue can be reproduced at will with the following steps:

1. Development Manager > Item Search > Open the Item

2. Click on Configuration tab --> Click on 'first level components'


Experience Exception

Changes

 

Cause

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