Wrong Accounting Entry for Receipts with Refund : Refund amount appears under UNAPP account
(Doc ID 2395276.1)
Last updated on SEPTEMBER 06, 2018
Applies to:Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.
Accounting entry for refunds on few Receipts is not creating
The issue at present is for some of the receipt where refund is applied in next month of creation of receipt. but accounting is not created for the same refund.
It is showing same amount of Refund under either Unapplied or On account account.
For example , a Receipt was created for 160 total amount and applied to an Invoice for 100 and 60 to refund
Accounting entries shows
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!