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Wrong Accounting Entry for Receipts with Refund : Refund amount appears under UNAPP account (Doc ID 2395276.1)

Last updated on MAY 06, 2018

Applies to:

Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Accounting entry for refunds on few Receipts  is not creating
The issue at present is for some of the receipt where refund is applied in next month of creation of receipt. but accounting is not created for the same refund.
 It is showing same amount of Refund under either Unapplied or On account account.

For example , a Receipt was created for 160 total amount and applied to an Invoice for 100 and 60 to refund

Accounting entries shows

Cause

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