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Order Import Applied Credit Check Hold Does Not Prevent Scheduling And On Hold In Entered Status (Doc ID 2395294.1)

Last updated on MAY 20, 2018

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Order Import Applied Credit Check Hold Does Not Prevent Scheduling and on Hold in Entered Status


ERROR
Credit check hold applied. Overdue invoices found. Using site credit profile. Booking activity has done credit checking using Ordering level credit check rule.



STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Make use of Order Import > Import sales order that will fail credit check
3. See credit check is not working as expected.



Cause

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