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Copy Order Lines Errors With ORA-01403: No Data Found Tax Engine Call Returned Error (Doc ID 2395786.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transaction Entry

When attempting to copy order lines, the following error occurs:


ORA-01403: no data found
Copy failed

Debug file shows the following:

tax_line 11
Message returned by tax API ZX_API_PUB.calculate_tax: 1
ORA-01403: no data found
tax engine call returned error

The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Orders
3. Open existing order
4. Select Copy from the Action LOV
5. Quick Copy tab
6. Select New Order Option and click ok




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