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Tax ID Becoming Null After Setting Profile - POS: Allow Suppliers With Duplicate Taxpayer ID = Yes (Doc ID 2396033.1)

Last updated on MAY 20, 2018

Applies to:

Oracle Supplier Hub - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Supplier Profile Management

ACTUAL BEHAVIOR
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Tax ID getting Null after setting profile - POS: Allow Suppliers with Duplicate Taxpayer ID = Yes.

Users have a scenarios and need to have duplicate taxid for suppliers. To allow this they are setting up profile option
 POS: Allow Suppliers with Duplicate Taxpayer ID = Yes and after setting this up and clearing the cache the data wipes out the 'taxpayer id' field if they make change in Supplier Profile page.


EXPECTED BEHAVIOR
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Expect that the 'taxpayer id' field is not made null when they update the supplier details.

STEPS
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The issue can be reproduced at will with the following steps:
1. Search for a Supplier
2. Once the Overview page opens, go to “Tax Details” subtab
3. Taxpayer ID is populated
4. Go back to the Supplier Overview page by clicking “Organizations” and then click on the Save button
5. Once the record is saved go to the “Tax Details” subtab and the tax payer id has been nullified.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make updates in the supplier page.

Changes

 

Cause

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