Purchase Order Approval Error The Document Manager Failed With Error Number 3 - PO_DOCUMENT_ACTION_CHECK.authority_checks
(Doc ID 2396320.1)
Last updated on JUNE 09, 2022
Applies to:
Oracle Purchasing - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
After upgrade from base 12.1.3 or from 11.5.10.2 and some purchase orders fail in the approval process
ERROR
-----------------------
The Document Manager failed with error number 3.
Error Number 3 = Unknown Error.
Contact your system administrator.
Error Messages:
po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_checks_setup:70:100ORA-01403: no data found - po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_check:20:unexpected error in authority_checks_setup - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call
Steps
--------------
1. Submit PO for approval
2. PO routed to approver (ok so far)
3. Approver responds with approve action (error)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |