R12 After Shipping Order Line Status Shows As Awaiting Fulfillment

(Doc ID 2396595.1)

Last updated on MAY 09, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Transaction Fulfillment

ACTUAL BEHAVIOR
---------------
After shipping also order line status shows as Awaiting Fulfillment

The order has been shipped and closed but order line status shows as
Awaiting Fulfillment, please refer screen shot.

order number : 20170300922
Delivery ID: 2743982

EXPECTED BEHAVIOR
-----------------------
WF should have progressed beyond AWAITING_FULFILLMENT.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot progress the order.

Changes

 

Cause

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