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Error While Adding A Service Line To A Quote (Doc ID 2397124.1)

Last updated on MAY 13, 2018

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.


On Test: 12.2.4 version, HTML User Interface

Error while adding a Service Line and entering Start Date:

APP-236138: Error returned in ASO_PRICING_INT.Pricing_Order.
APP-236139: ORA-01403: no data found
APP-236051: An unexpected error has occured during processing of the ASO_QUOTE_HEADER information.

The issue can be reproduced at will with the following steps:

1.Login to EBS
2.Navigate to Quoting responsibility > Sales User
3.Query for the quote
4.Select the Quote Line (to which Service needs to be added), click on Actions > Service Items
5.Select the required Service Item (SUPPORT in this case) and click on Add to Quote
6.Go to the Tab Service, enter Start Date and Save
7. Getting error




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