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Internal Server Error When Attempting to View Receipts With Multiple Invoices or POs (Doc ID 2397516.1)

Last updated on MAY 18, 2018

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to view receipts with multiple invoices or POs,
the following error occurs.

ERROR
-----------------------
Internal Server Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into iSupplier Portal Internal View responsibility
2. Navigate to the home page
3. Click on the Receipts link in menu on right side of the page
4. On the View Receipts page that is displayed, query for a receipt with multiple invoices.
5. When the receipt is displayed in the results, click on the 'Multiple' link under either the Invoice or PO Number heading.

Cause

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