Customer Credit Snapshot Not Completing For All Customer

(Doc ID 2397550.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Performance issue in Customer Credit Snapshot report

Customer Credit Snapshot not completing.Following is the expensive query.


SELECT INVOICE_CURRENCY_CODE , NVL(SUM (AMOUNT_DUE_REMAINING) , 0 )
AMMOUNT_DUE , EXCHANGE_RATE_TYPE
FROM
AR_PAYMENT_SCHEDULES PS WHERE PS.CUSTOMER_ID = :b1 AND
PS.CUSTOMER_SITE_USE_ID = :b2 AND PS.STATUS = 'OP' AND PS.CLASS NOT IN

( 'CM' , 'PMT' ) GROUP BY PS.INVOICE_CURRENCY_CODE , EXCHANGE_RATE_TYPE

Cause

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