Getting Error 'Unable To Process The Debrief Line. Please Check Error Details And Correct The Problem' When Posting Debrief

(Doc ID 2397891.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

When attempting to process Debrief,
the following error occurs.

ERROR
-----------------------
Unable to process the debrief line. Please check error details and correct the problem.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Debrief line
2.Post the Debrief



Cause

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