Standard Sales Order Form Does Not Open

(Doc ID 2397988.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Transaction Entry

When attempting to open the standard sales order form the following error occurs.

ERROR
-----------------------
ORA-04062: of has been changed
ORA-01403: no data found


STEPS
-----------------------
1. Login to Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns.
4. Try to Open the Sales Order form. It raises the ORA-04062 and ORA-01403 errors

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot successfully open the sales order form and do any operation on the sales orders i.e. entire order processing will be on halt.


Changes

 

Cause

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