My Oracle Support Banner

Standard Sales Order Form Does Not Open (Doc ID 2397988.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Transaction Entry

When attempting to open the standard sales order form the following error occurs.

ORA-04062: of has been changed
ORA-01403: no data found

1. Login to Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns.
4. Try to Open the Sales Order form. It raises the ORA-04062 and ORA-01403 errors

The issue has the following business impact:
Due to this issue, users cannot successfully open the sales order form and do any operation on the sales orders i.e. entire order processing will be on halt.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.