When Trying To Cancel Order Line Error WSH_NO_DATA_FOUND Is Raised

(Doc ID 2398302.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Trx Changes & Cancellations

When attempting to Cancel Order Line the following error occurs.

ERROR

WSH_NO_DATA_FOUND

From debug log:
RETURNED FROM WSH UPDATE_SHIPPING_ATTRIBUTES E
 INSIDE EXPECTED ERROR
LEAVING OE_MSG_PUB.ADD_TEXT
Error: WSH_NO_DATA_FOUND
Bug 6391881: Setting l_wsh_no_data_found to true...
Bug 6391881::: Checking for cancellation...
Bug 6391881::: Cancellation is YES.
Bug 6391881::: l_wsh_no_data_found is true.
Bug 6391881::: l_ok_to_cancel is false.
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=Error: WSH_NO_DATA_FOUND
EXIT Save_API_Messages
Exiting OE_Delayed_Requests_Util.Update_Shipping
exe error Process_Request_Pvt
Expected error in Process_Request_for_Entity



STEPS
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order
3. Header is Booked
4. Lines are Awaiting_Shipping
5. Actions > Cancel > Cancel Reason
6. Line Processing Message: Error: WSH_NO_DATA_FOUND

Cause

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