When Trying To Cancel Order Line Error WSH_NO_DATA_FOUND Is Raised

(Doc ID 2398302.1)

Last updated on MAY 14, 2018

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Trx Changes & Cancellations

When attempting to Cancel Order Line the following error occurs.

ERROR
WSH_NO_DATA_FOUND

STEPS
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order = 1831102141
3. Header is Booked
4. Lines are Awaiting_Shipping
5. Actions > Cancel > Cancel Reason
6. Line Processing Message: Error: WSH_NO_DATA_FOUND

Changes

 

Cause

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