AME: New Adhoc Approvers Cannot Be Added After PO is Rejected And Original Approval List is Retained
(Doc ID 2398514.1)
Last updated on JUNE 15, 2023
Applies to:
Oracle Purchasing - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Purchasing Approvals - Req, PO
ACTUAL BEHAVIOR
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Adhoc approvers are retained in approval list after document has been rejected
When resubmitting a PO for approval after it was Rejected, new Adhoc approvers added after the Reject action are not included in the Approval List, and the Approval List from before the reject action is shown instead of the new one (AME_APPROVAL_ID is retained after document is rejected).
EXPECTED BEHAVIOR
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The Approval Option page should not show the approver list BEFORE the resubmit action (old AME_APPROVAL_ID) but new list including the new adhoc approvers added.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Create PO in BWC
2. Click Approval Options button
3. Add (and/or remove) approvers
4. Submit for approval
5. Approver Rejects the PO
6. Buyer opens the PO again
7. Click Approval Options button
--> Approvers listed are the ones added in step# 3
8. Add another ad-hoc approver
9. Submit the PO for approval
10 Approval is sent to original approver generated by AME at step#3 and not to the new approver added in the Approval Options in step#8
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |