WMS Task Showing Loaded But LPN Has No Items (Doc ID 2398935.1)

Last updated on NOVEMBER 11, 2024

Applies to:

Symptoms

PROBLEM
Users have identified several parts(SKU) for which Warehouse Control Board is showing the related task as Loaded into LPN, but the LPN has a status of "Defined but not used" and no Content.
Furthermore, users do not see On hand quantity for the item and when trying to change an Item attribute in Master Items form, the system is not allowing the update, due to Pending Transaction or existing On hand quantity.

STEPS
The issue can be reproduced at will with the following steps:
1. Warehouse Control Board -> Query against specific item
2. Observe an existing Task with status : Loaded -> Showing From LPN ####, but not To LPN or Picked LPN

Changes

Cause

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