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Quote Ends With Error When User Terminated - 'XXXXX' is Not a Valid Role or User Name (Doc ID 2399493.1)

Last updated on MAY 21, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Quote is stuck with following error message:

Error Name :WFNTF_ROLE
Error Message: 3205: 'XXXXX' is not a valid role or user name

 

STEPS TO REPRODUCE THE ISSUE:
1. Create user XXXXX
2. Logged using user XXXXX
3. Create quote 1040 using user XXXXX and booked the quote
4. Quote status is Pending Internal Approval
5. End Dated user XXXXX
6. Logged using another user (YYYYY)
7. Open the notification to approve quote 1040
8. Approve quote
9. Workflow is ending with error



Cause

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