Duplicate Workflow Notifications are Triggered When Only One is Expected (Doc ID 2399565.1)

Last updated on JUNE 07, 2021

Applies to:

Symptoms

Problem Statement:

a) When the supervisor approves or rejects the timecard approval notification,
there are two notifications being triggered

b) If timecard is auto approved , two notifications are generated, one for submitted and one for auto approve

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Create a Timecard
2. Submit the timecard for approval
3. Approver approves/rejects the notification
4. The Submitter sees two notifications

Cause

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