Interface Trip Stop Failing For Internal Orders

(Doc ID 2399909.1)

Last updated on MAY 17, 2018

Applies to:

Oracle Warehouse Management - Version 12.2.4 to 12.2.7 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Warehouse Shipping

Interface trip stop failing for internal orders

In a WMS enabled org and for serial controlled items for some internal orders, ITS is failing. Interface tripstop is failing for orders (primarily Transfer orders) is because Transfer orders are getting pick released (to perform paperbase picks/Pick by label) but at the same time, these orders are also being direct shipped through Telnet. It appears that Oracle has bug in the process that gets confused and causes interface Tripstop to fail. This is preventing to complete Ship confirm transaction and not being able to receive products in Receiving DC

ERROR
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MTL_ONLINE_TRANSACTION_PUB.process_online returns false
Error Code: Transaction processor error
Error Explanation: An error occurred while relieving reservations.

STEPS
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1. Create a sales order and reserve a qty from 1 LPN
2. pick to release the sales order
3. Do Direct ship for the LPN which is reserved against the pick release.
4. Then ship confirm


Cause

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