CRM Issue With Attached Documents
(Doc ID 2399984.1)
Last updated on FEBRUARY 27, 2019
Applies to:Oracle Teleservice - Version 12.2 and later
Information in this document applies to any platform.
On CRM > UWQ > Service requests > Select any Service Request and click on the "Document Catalog" button.
All documents can be view, not just those related to Customer Relationship Management .
Is there a way that can restrict attachments to be viewed by only certain responsibilities or Operating Units(OU) ?
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