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Remit To Supplier Site Search Page Goes Into Exception When Searched For The Second Time (Doc ID 2400468.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, 


When attempting to update the payment relationship for the supplier site,
the following error occurs.

ERROR
-----------------------
Error Page

You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:


Search for a supplier then click on payment relationship link on the left side of the supplier details screen.

Click on add button under Relationship section.

Choose the supplier site, Remit to Supplier name.

For the remit to supplier site click on the search button and in the search box enter some test and click on go.

Ex: a

if no results or with results again enter some search string like : a%

click on go. Following error is displayed.

Error Page

You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

 


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the payment relationship.

Changes

 

Cause

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